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10 “Userrific” Questions to Ask Yourself During an IT Change Management Process

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We approach every IT change management process with its own unique method because every organization is different, but the guiding questions are the same. Here are 10 core questions that we ask before each project. All of them are designed to help…

Visual Learning Strategies: The Value of Seeing the Big Picture

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If you’re tired of PowerPoint presentations, you’re not alone. But when visual learning strategies are done right, they can add tremendous value. Imagine your executive team tied up in a boardroom trying to resolve a pressing issue. What’s the value…

What Millennials Want — And Why That’s What We All Want

TIME Magazine recently slapped the same unflattering descriptions previously reserved for Gen Xers on Gen Y when it dubbed them “lazy, entitled narcissists.” Young people are narcissistic? Really? We disagree. We’re more inclined to agree with The Atlantic’s point of…

Change Management Case Studies: ROI Roundup for May 2013

Nothing speaks like real-world results when it comes to change management. That’s why we’re starting a new series of what we’re calling “ROI Roundups,” where we’ll talk about change management case studies from some of our consulting work with clients.…

How SaaS Vendors Can Redefine Implementation and Change the Game

Software as a Service (SaaS) is revolutionizing the software industry. Roughly a decade after the first SaaS suites emerged, even giants like Oracle, SAP and Microsoft are jumping on this new paradigm. SaaS is also changing the way software vendors…

The 5 Catalysts of Change: A look at the forces at play that impact work environments

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A company’s lifespan can be measured against its ability to adapt to change. The following catalysts will threaten an organization’s progress, workforce and profitability until the complexity of the current state is fully understood and put into context for every…